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Patient Account Coordinator 1

Job Description
Job Responsibilities:
Attends work on a regular and predictable basis
Contacts payers for claims status, followup denials, or partial payments
Obtains payer requirements for timely adjudication of claims
Files claims with appropriate documentation attached
Pursues, maintains, and communicates payer coverage/guideline changes/updates
Processes all incoming and outgoing correspondence as assigned
Verifies, adjusts, and updates Accounts Receivable (A/R) according to correspondence received from insurance company
Helps facilitate interoffice communication on error and denial trends
Initiates the review/appeals process on disputed claims
Researches credit balances and initiates refunds as required
Documents all activity in customer's computer account
Answers Accounts Receivable phone inquiries
Works assigned RBCO reports
Available to assist other PACs with questions or collection needs
Acts as liaison between staff and management
Performs other tasks as assigned
(Clerical / Banking / Customer Service / Entry-Level / Call Center / Retail / Full Time / Filing)
Job Requirements
Qualifications:
High School Diploma or General Education Degree (GED) required
Past performance shows solid evidence of insurance qualifications and guidelines
Knowledge of telephone etiquette and adequate oral and written communication skills
Shows effective multitasking skills
Positive and cooperative attitude in working and communicating with individuals at all levels of the organization
Knowledge of medical field preferred
Must be 18 years of age or older
Lincare offers excellent salaries, world-class benefits, and unparalleled opportunities for development - all to create an invigorating and satisfying work environment.
Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans


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